Privacy Policy
What we collect, why, and how to delete it. Birth data stays yours.
Last updated: April 1, 2026
At MyPanditji, we take your privacy seriously. This Privacy Policy describes how we collect, use, store, and protect your personal information when you use our AI-powered Vedic astrology application.
1. Information We Collect
We collect the following types of information to provide and improve our services:
a) Personal Information
When you create an account, we collect your name, email address, phone number, date of birth, time of birth, and place of birth. This birth data is essential for generating accurate Vedic astrological charts and predictions.
b) Biometric & Media Data
If you use our palm reading or face reading features, we process photographs of your palms and face. These images are analyzed by our AI models to provide readings based on Samudrik Shastra principles. Images are processed in real-time and are not permanently stored on our servers unless you explicitly save a reading.
c) Chat & Interaction Data
We store your chat history with our AI Pandit, including questions asked and responses provided. This data is used to provide personalized guidance and improve the quality of our AI responses over time.
d) Usage Data
We automatically collect information about how you interact with the App, including pages visited, features used, time spent, device information, operating system, and app version.
e) Journal & Saved Content
If you use the journal or save readings, this content is stored in association with your account to provide a personalized experience.
2. How We Use Your Data
We use the information we collect for the following purposes: • To generate personalized Vedic horoscopes and astrological charts • To provide AI-powered palm reading, face reading, and dream interpretation services • To deliver personalized spiritual guidance through our AI Pandit • To manage your account and process subscriptions • To send you relevant notifications (daily horoscopes, muhurat alerts, transit notifications) • To improve and optimize our AI models and services • To provide customer support • To comply with legal obligations
3. Data Storage & Security
Your data is stored securely using industry-standard encryption both in transit (TLS 1.3) and at rest (AES-256). We use Supabase as our backend infrastructure, which provides enterprise-grade security. We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include: • End-to-end encryption for sensitive data • Regular security audits and vulnerability assessments • Access controls and authentication for all systems • Secure data centers with physical security measures While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
4. Third-Party Services
We work with the following categories of third-party service providers: AI Processing: We use AI language models and computer vision APIs to power our astrological readings and predictions. Your queries and images may be processed by these AI providers. We ensure all AI providers meet our data protection standards. Payment Processing: Subscriptions are processed through Apple App Store, Google Play Store, and Stripe on web. We do not directly collect or store your payment card information. Analytics: We use anonymized analytics to understand App usage patterns and improve our services. Cloud Infrastructure: We use cloud hosting providers to store and process data securely. We require all third-party providers to maintain appropriate security measures and to process personal data only in accordance with our instructions.
5. Your Rights
You have the following rights regarding your personal data:
a) Right to Access
You may request a copy of the personal data we hold about you at any time through the App settings or by contacting us.
b) Right to Deletion
You may request the deletion of your account and all associated personal data. Upon receiving a deletion request, we will delete your data within 30 days, except where we are required to retain it by law.
c) Right to Export
You may request an export of your personal data in a commonly used, machine-readable format (JSON/CSV). This includes your profile information, chat history, saved readings, and journal entries.
d) Right to Rectification
You may update or correct your personal information at any time through your account settings.
e) Right to Withdraw Consent
You may withdraw your consent for data processing at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.
6. Data Retention
We retain your personal data for as long as your account is active or as needed to provide you services. If you delete your account, we will delete your personal data within 30 days, except for: • Data we are required to retain for legal or regulatory purposes • Anonymized and aggregated data that cannot be used to identify you • Data necessary to resolve disputes or enforce our agreements Chat history and AI interaction logs are retained for up to 12 months for service improvement purposes, after which they are anonymized or deleted.
7. Children's Privacy
AGE RESTRICTIONMyPanditji is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will promptly delete such information from our systems. If you are a parent or guardian and believe that your child under 13 has provided us with personal information, please contact us immediately at support@mypanditji.io.
8. GDPR Compliance (European Users)
For users in the European Economic Area (EEA), we process your personal data on the following legal bases: • Consent: For processing biometric data (palm/face images) and sending marketing communications • Contract: For processing necessary to provide our services • Legitimate Interest: For analytics, security, and service improvement You have additional rights under GDPR including the right to data portability, the right to restrict processing, and the right to object to processing. You also have the right to lodge a complaint with your local data protection authority. For data transfers outside the EEA, we rely on Standard Contractual Clauses approved by the European Commission.
9. Indian IT Act Compliance
MyPanditji complies with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023 (DPDPA) of India. We are committed to: • Collecting only necessary personal data with informed consent • Implementing reasonable security practices as prescribed by law • Providing notice before collection of sensitive personal data • Giving you the right to access, correct, and delete your data • Appointing a Grievance Officer as required under applicable law For grievances related to data processing, please contact our Grievance Officer at support@mypanditji.io.
10. Cookies & Tracking
As a web application, MyPanditji uses essential cookies and local storage to maintain your session, remember preferences, and analyze usage. We do not use advertising cookies or third-party trackers for marketing purposes. You can control cookies through your browser settings, though disabling essential cookies may affect app functionality.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on the App and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of the App after any modifications indicates your acceptance of the updated policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: Email: support@mypanditji.io (our Grievance Officer is reachable at the same address) Address: MyPanditji, India We aim to respond to all privacy-related inquiries within 30 days.
